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FAQ

Orders & Payment

What payment methods do you accept? We accept all major credit and debit cards. Klarna and Clearpay are also available at checkout for flexible payment options.

Can I change or cancel my order after it's been placed?

We process orders quickly to get your pieces to you as fast as possible, so we may not always be able to make changes once an order is confirmed. If you need to amend or cancel, contact us as soon as possible via our Contact page and we'll do what we can.

Do you offer discount codes or promotions?

 

Yes — sign up to our mailing list for 10% off your first order, plus early access to sales and new drops.

Shipping

How long does shipping take?

 

Please see our Shipping & Returns page for full delivery timeframes. Estimates may vary during high-demand periods such as sales.

Do you ship internationally?

Please check our Shipping & Returns page for current shipping destinations and costs.

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking details.

Returns & Exchanges

What's your returns policy?

 

Full details on eligibility windows, condition requirements, and how to start a return are on our Shipping & Returns page.

Do you offer exchanges?

 

Please refer to our Shipping & Returns page for current exchange options.

Products & Sizing

How do your hoodies fit?

Our hoodies are oversized and unisex by design. If you prefer a more fitted look, we'd recommend sizing down.

Still Need Help?

Can't find what you're looking for? Reach out via our Contact page and we'll get back to you as soon as possible.

Ryan, RLS Clothing x

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