Store Policy
RLS is built on discipline, resilience, and consistency and that extends to how we do business. Below is everything you need to know about ordering, payments, shipping, and your rights as a customer.
Payment Methods
We accept all major credit and debit cards, as well as Klarna and Clearpay for flexible payment options. All transactions are processed securely at checkout.
Shipping
Orders are processed and dispatched in line with the timeframes set out on our Shipping & Returns page. Delivery estimates are provided at checkout and may vary during high-demand periods such as sales.
Returns & Exchanges
We want you to be completely satisfied with your RLS pieces. If something isn't right, please refer to our Shipping & Returns page for full details on eligibility windows, condition requirements, and how to start a return.
Order Accuracy
Please double-check sizing, colourway, and delivery details before completing your order. Once an order has been placed, we begin processing quickly to get your pieces to you as fast as possible, so we may not always be able to make changes after checkout. Contact us as soon as possible if you need to amend an order.
Pricing & Promotions
All prices are listed in GBP and are correct at the time of publishing but may be subject to change without prior notice. Promotional discounts cannot be combined unless explicitly stated, and are applied at checkout in accordance with the specific offer's terms.
Privacy & Data
We take your privacy seriously. Any personal information collected through this site — including for order fulfilment, marketing sign-ups, or customer support — is handled in accordance with UK data protection law (UK GDPR) and is never sold to third parties. For any questions about how your data is used, please get in touch via our Contact page.
Contact Us
Questions about an order, a policy, or anything else? Reach out via our Contact page and we'll get back to you as soon as possible.
RLS isn't just what you wear. It's how you live.
Ryan, RLS Clothing x